• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-06-2019 07:59 AM

HP Recommended
Product: HP Pavilion DV7 6195us
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

According to the HP_dv7-6195us_Maint_Manual.pdf, there are a multitude of wi-fi network cards supported by my laptop (page 8).  When I replaced my "Intell Centrino Wireless-N 1000" card with an "Intel Centrino Advanced-N 6230" card, my BIOS displays an error "Wireless Module not supported".  Does anyone know if there's a way to get around this error message?

 

Thanks in advance,

 

Rob

 

BIOS ErrorBIOS Error

Old & New Wi-Fi cardsOld & New Wi-Fi cards

2 REPLIES 2

‎06-06-2019 01:51 PM

HP Recommended

@2Shamrocks 

 

Where did you get HP_dv7-6195us_Maint_Manual.pdf from ? Normally HP Maintenance and Service Guide  has following format

 

   http://h10032.www1.hp.com/ctg/Manual/c********.pdf

 

Please go to its support page and update BIOS, hope this helps.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎06-06-2019 02:14 PM

HP Recommended

Hello,

 

I don't remember where I got the manual.  I've probably had it a long time, I bought the laptop in 2011.  I'm running the latest BIOS, which came out in 2011.

 

You can view the manual here:

https://www.dropbox.com/s/vxojtydgx1czv98/HP_dv7-6195us_Maint_Manual.pdf?dl=0

 

Any other ideas?

 

Cordially,

 

Rob

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.