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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wireless assistant disabled

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12-03-2019 01:43 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that the wireless assistant is turned off and you are unable to turn it back on.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps and check if it helps.
Step 1
Verify whether the "Wireless Assistant" is already enabled. It is represented by a green signal-emitting tower icon on the bottom right of the system notification tray. If you cannot find this icon, then the "Wireless Assistant" isn't enabled.
Step 2
Navigate to the "Start" menu.
Step 3
Select the "Control Panel" menu item. This will open up a pop-up window.
Step 4
Select "Mobile PC." This will refresh the window.
Step 5
Select "Windows Mobility Center." This will open up a pop-up window.
Step 6
Click on the green signal-emitting tower icon. This will open the "HP Wireless Assistant" application in a pop-up window.
Step 7
Click on the "Properties" button at the bottom left. The Properties dialog will open.
Check the box labeled "HP Wireless Assistant icon in notification area." A green signal-emitting tower icon will appear on the bottom right of the system notification tray.
If you continue facing the issue, then uninstall the wireless driver from the device manager and then download and install it from the below link.
https://support.hp.com/in-en/drivers
Here is how it is done.
- Type "Device Manager" into the search field to open the device manager console.
- Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
- On the Confirm Device Removal dialog box, click OK to start the uninstall process.
- When the uninstall process is complete, remove the device.
NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee