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‎02-12-2019 06:14 PM

HP Recommended
Product: HP Pavilion Entertainment PC
Operating System: Microsoft Windows 7 (32-bit)

Hello I cannot connect to my Wi-Fi or my hotspots every time I try to troubleshooting it tells me to connect a cable I'm assuming an ethernet cable but I don't have that. When I go to control panel and then to HP wireless assistant it gives me the following error "the device has been disabled by the wireless button to enable this device press on the wireless button" the problem is my wireless button is either broken or not responding because it's not changing when I touch it

1 REPLY 1

‎02-12-2019 08:23 PM

HP Recommended

@Tanyagbuckman 

 

Please download and install wireless button software

 

   http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58720.exe

 

Regards.

BH
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