Wireless card upgrade

[Dnyc13]

My laptop came with an Intel wireless-ac 3165 card. What are the compatable cards I can upgrade to. I've already tried the 9650 and 7265 card with no luck.

I'm thinking of trying the 7260, but no idea of it will work. Thanks for any help. 

[Jeet_singh]

@Dnyc13,

Thank you for posting your query on HP Community,

According to the product specifications it shows that your notebook has been shipped with 802.11ac (1x1) and Bluetooth® 4.0 combo Wireless card. 

In order to check the compatibility, I would recommend you go through the Maintenance and service guide of your notebook. Here you will find the list of parts which are tested and are compatible on you notebook.

To check for the part information, please go to Chapter 1. Product Description - Page number - 4

To check the spare part number, please go to Chapter 3. Illustrated Parts Catalog - Page number - 25

WLAN module

Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter 855106-855

Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.2 Combo 806723-005

Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi Adapter 857334-855

Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter 792505-855

Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter 863934-855

It looks like only these card has been tested with the computer and dual band wireless cards have not been tested by HP. There is no white list as of now for this specific computer.

Please note, these are the parts which are tested on your PC, If you wish to try other parts you can try it at your own discretion, HP Doesn't recommend any upgrade/downgrade of any hardware parts or software that is bundled with the product. It may affect the manufacturer's warranty and performance. 

• You could consult a local Best Buy or Staples technician or any local tech to check if the dual band wireless card is supported by the computer. It should be supported although it has not been tested by HP.
• The best option at your disposal is to go for a USB dual band wireless adapter and that is economical and cost effective. It does the trick for you and can be purchased online or locally for a song.

I hope this information helps. Let me know if you need any further assistance. I'll be more than happy to help you.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!