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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wireless connection in not turning on.

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05-13-2020 05:25 AM
Wifi is not working. Troubleshooting shows that the wireless connectivity is turned off. I applied all methods to turn it on. It think bios is not updated. Please send me a link to download an updated version.
05-22-2020 01:24 PM
@User2002 Welcome to HP Community!
I understand that wireless is not working.
The model is not tested for Windows 10 operating system. Please refer to the below link.
There are no proper drivers for Windows 10 operating system.
However, please perform the below steps and check.
Try updating the computer, this will install the latest updates -
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 Install updates using HP Support Assistant
- In the search box, type, and open HP Support Assistant.
- Check for updates.
- If the updates are available, click on install and restart the computer.
Note: If you do not have HP Support Assistant installed, Click here to download the same.
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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
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