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‎09-29-2019 01:49 AM

HP Recommended
Product: HP Stream 11 Laptop
Operating System: Microsoft Windows 10 in S Mode

I just bought this laptop and when I get home to try it I see I cannot connect to any WiFi . When I try to scan for a WiFi nothing appears on the list. I’m not sure if there something I can do or I should take it back . Help!!!! I need this for school and to connect to campus WiFi 

1 REPLY 1

‎09-29-2019 02:46 AM

HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

If you have a WiFi adapter then it should show up, so...

 

WinKey + R     and type       msinfo32

msinfo32.png

Something like the above screenshot.

 

If in doubt please ask.

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