• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
[Personal Information Removed]
Microsoft Windows 10 (64-bit)

All wireless options are gone after certain amount of time. Kindly help. Ive updated the drivers and done all possible things told by virtual assistant.

1 REPLY 1
HP Recommended

@Sankalp117 Welcome to HP Community!

 

I understand that the wireless is not working while not charging.

 

The computer will drop its wireless connection when it is unplugged from the AC adapter and starts using battery power. This happens because the power settings are configured to automatically reduce the power to the wireless network adapter, resulting in a smaller broadcast radius. When the broadcast radius falls outside the range of the access point's broadcast radius, the wireless adapter disconnects. Although the device manager can be set to turn off the wireless device to save battery power when the power level is low, this can cause the wireless device to quit while still operating on battery power.

To resolve this issue, adjust the power settings so that the wireless network adapter remains at full strength even when the computer switches over to battery power.

Adjust the wireless network adapter power settings

To adjust your wireless network power adapter settings:

  1. Click Start, type power options in the search field, then select the Power Options control panel program from the search list.

    Figure : Programs

    Programs with Power Options
  2. On the Select a power plan screen, click Change plan settings beneath your currently selected power plan.

    Figure : Select a power plan window

    Select a power plan window with High Performance selected
  3. On the next screen, click Change advanced power settings.

    Figure : Control Panel power settings

    Power settings with Change advanced power settings selected
  4. In the Advanced settings window, click Wireless Adapter Settings, then click Power Saving Mode, and then set On battery to Maximum Performance.

    Figure : Power Options

    On battery, Maximum Performance
  5. Make sure that Plugged in option is also set to Maximum Performance.

    Figure : Wireless Adapter Settings

     Plugged in Maximum Performance
  6. Click OK to save these settings and close the window.

Now, your notebook will have the same wireless connection range whether it is using an AC adapter or battery power.

Disable the wireless device's power saving option

To disable the Power Management setting that turns off the wireless device, do the following:

  1. Click Start, type device manager in the search field and select Device Manager from the list.

  2. Click to expand the Network Adapter options, and select the wireless network adapter.

  3. On the Power Management tab, deselect the Allow the computer to turn off this device to save power. option.

    Figure : Power Management tab

    Power Management tab with Allow the computer to turn off this device to save power checked.
  4. Click OK to accept this selection and close the Device Manager.

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.