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07-10-2020 12:39 AM - last edited on 07-10-2020 08:20 AM by BiancaS
Product: [Personal Information Removed]
Operating System: Microsoft Windows 10 (64-bit)
All wireless options are gone after certain amount of time. Kindly help. Ive updated the drivers and done all possible things told by virtual assistant.
1 REPLY 1
07-13-2020 02:06 PM
@Sankalp117 Welcome to HP Community!
I understand that the wireless is not working while not charging.
The computer will drop its wireless connection when it is unplugged from the AC adapter and starts using battery power. This happens because the power settings are configured to automatically reduce the power to the wireless network adapter, resulting in a smaller broadcast radius. When the broadcast radius falls outside the range of the access point's broadcast radius, the wireless adapter disconnects. Although the device manager can be set to turn off the wireless device to save battery power when the power level is low, this can cause the wireless device to quit while still operating on battery power.
To resolve this issue, adjust the power settings so that the wireless network adapter remains at full strength even when the computer switches over to battery power.
Adjust the wireless network adapter power settings
To adjust your wireless network power adapter settings:
Click Start, type power options in the search field, then select the Power Options control panel program from the search list.
Figure : Programs
On the Select a power plan screen, click Change plan settings beneath your currently selected power plan.
Figure : Select a power plan window
On the next screen, click Change advanced power settings.
Figure : Control Panel power settings
In the Advanced settings window, click Wireless Adapter Settings, then click Power Saving Mode, and then set On battery to Maximum Performance.
Figure : Power Options
Make sure that Plugged in option is also set to Maximum Performance.
Figure : Wireless Adapter Settings
Click OK to save these settings and close the window.
Now, your notebook will have the same wireless connection range whether it is using an AC adapter or battery power.
Disable the wireless device's power saving option
To disable the Power Management setting that turns off the wireless device, do the following:
Click Start, type device manager in the search field and select Device Manager from the list.
Click to expand the Network Adapter options, and select the wireless network adapter.
On the Power Management tab, deselect the Allow the computer to turn off this device to save power. option.
Figure : Power Management tab
Click OK to accept this selection and close the Device Manager.
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