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‎06-13-2019 09:59 AM

HP Recommended
Product: ExaSpectre 15-DF0023DXmple: Pavilion 65XX
Operating System: Microsoft Windows 10 (64-bit)

I ran the latest version of HP Support Assistant (V9.x?) on this unit as I saw a RED Exclamation Point in the Taskbar.  It says I need to update the Windows 10 (WLAN) DHCU drivers.  I tried three times using the utility and it failed. It creates a DOS (CMD) window, executes code, closes the window and then gives the failure message.  I am running Windows 10 V1809.

 

Can anyone help?

Thanks.

Larry Riley

1 REPLY 1

‎06-13-2019 06:58 PM

HP Recommended

Hi, Larry:

 

The only suggestion I can offer would be to install the latest wifi driver for the Intel® Wireless-AC 9560 directly from Intel.

 

Version: 21.10.1 (Latest)    Date: 5/21/2019

 

https://downloadcenter.intel.com/download/28794/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters...

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