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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎09-02-2019 12:13 PM

HP Recommended
Product: Stream
Operating System: Microsoft Windows 10 (32-bit)

I believe I accidentally deleted my hard drive to connect to my WiFi.  Help!!!  What program do I need to reinstall?!?!

3 REPLIES 3

‎09-02-2019 12:20 PM

HP Recommended

Hi:

 

If you lost the ability to connect via wifi to the network/internet, you may have deleted the driver that the wifi adapter needs.

 

What is the full model number or product number of your notebook?

 

The product number can be found on the same label as the serial number.

 

Please do not post the serial number.

 

You can also use the guide at the link below to find that information...

 

https://support.hp.com/us-en/document/c00033108

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‎09-02-2019 12:34 PM

HP Recommended

I thought so.  Model number is: 11-r020nr.  Thank you for your quick response!

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‎09-02-2019 01:18 PM

HP Recommended

You're very welcome.

 

If you accidentally deleted the wifi driver, this is the one you need to reinstall.

 

This package contains the DCHU driver installation package for theRealtek RTL8188EE, RTL8723BE, RTL8723DE, RTL8821CE, RTL8822BE, andRTL8822CE wireless LAN Controller in the supported notebook and desktop models running a supported Windows 10 or Windows 10 Cloud operating system.

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96885.exe

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