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‎03-27-2019 06:26 AM

HP Recommended
Product: HP Stream PC 13
Operating System: Microsoft Windows 8.1 (32-bit)

I have an HP Stream PC 13 (C002DX),  Wireless keeps disconnecting.  I attempted to update driver and still has same issue.  all other devices are fine.  is there another driver recommended or can I replace/upgrade the wireless card?

1 REPLY 1

‎03-27-2019 07:19 AM

HP Recommended

Hi:

 

The parts list for your notebook indicates that it comes with a Realtek RT8723BE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination adapter.

 

http://partsurfer.hp.com/Search.aspx?searchText=K3N16UA

 

I don't know what driver you have updated to.  

 

The latest one on your notebook's support page is older than the one I posted for you below.  You may want to give that one a try.

 

2023.79.619.2018      Aug 10, 2018

 

https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91514.exe

 

 

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