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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wireless loss of connection

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03-27-2019 06:26 AM
I have an HP Stream PC 13 (C002DX), Wireless keeps disconnecting. I attempted to update driver and still has same issue. all other devices are fine. is there another driver recommended or can I replace/upgrade the wireless card?
03-27-2019 07:19 AM
Hi:
The parts list for your notebook indicates that it comes with a Realtek RT8723BE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination adapter.
http://partsurfer.hp.com/Search.aspx?searchText=K3N16UA
I don't know what driver you have updated to.
The latest one on your notebook's support page is older than the one I posted for you below. You may want to give that one a try.
2023.79.619.2018 Aug 10, 2018
https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91514.exe