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‎07-25-2019 01:38 PM

HP Recommended

 

Most times I reboot computer the network adapter disappears from file manager.  Takes several reboots to get it working.  I have uninstalled and update driver several times.  The HP PC Hardware Diagnostics UEFI - sp78036 says no wireless module installed when I run it.  This last time I refresh from boot then it's showing fine then again I on it its shows no WiFi connection then I did full format the then also its showing that's only after I check on component test WiFi module its shows  WiFi module not installed the image I am showing my product is out of warranty but in its show only problem please me this time. IMG_20190726_002005.jpg

Ro

1 REPLY 1

‎07-28-2019 12:54 PM

HP Recommended

@Brijesh8

Thank you for posting on the HP Support Community.

 

This sounds like wireless card related issue, Hence, I would request you to contact our Support and our Support Engineers should be able to check the available service options for this issue. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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