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Locked

‎02-04-2024 01:27 PM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wd000 (755F6AV)
Operating System: Microsoft Windows 11

Three days ago my computer suddenly stopped showing any wireless networks. If I load the network window that usually lists all networks in range or any I've connected to previously, it is just blank. I tried doing a lot of things, including a network reset.  I can plug an ethernet cable into my machine and it works.  I used the HP PC Hardware Diagnostic Window and when performing the wireless IRQ and Wireless ROM tests it just says cancelled.  When loading the Device Manager/network adapters, it has a yellow triangle over the Realtek 8852CE WiFi 6E-PCI-E NIC.  When looking at the properties it says:

 

This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

 

Not sure what to do next.  Please help.

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