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- HP Community
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- Notebook Wireless and Networking
- Re: Wireless not working. New SPECTRE says Intel WiFi adapt...

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08-11-2021 09:30 AM
The Intel(R) Wi-Fi 6 AX201 160MHz adapter is experiencing driver- or hardware-related problemsThe Intel(R) Wi-Fi 6 AX201 160MHz adapter is experiencing driver- or hardware-related problems Not fixed Not Fixed The wireless network adapter is experiencing problems
Keep getting the above error
My wifi doesn't show any networks. No Wifi networks. When I plug into ethernet cable the internet does work
08-17-2021 01:19 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I understand that your wireless connection is not working correctly.
To provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- Did you make any changes to the settings of your PC prior to the issue?
While you respond to that, let's try these steps:
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (Refer to the removable and sealed battery)
BIOS default:(do not skip any troubleshooting steps even if you feel steps are repeating)
- Turn off the computer and wait five seconds.
- Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
- On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
- Press F10 to Save and Exit.
- Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
- Follow the prompts to restart your computer.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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