Wireless not working on HP 620

[monica123]

Hi all,

I have a HP 620 Notebook PC with a Ralink RT3090 WLAN module incorporated, working on windows 7 ultimate.

The wireless button is stuck on "off" (the orange light is always there). When i go into device manager, there is no driver installed for wireless. In BIOS, all wireless options are enabled.

I have installed various drivers, including ralink, atheros, intel. For most of them the installation would not complete. The HP wireless assistant only displays the bluetooth device, not the wireless one.

Can this problem be fixed?

Thanks for your help.

[ManjunathTech]

Hi

You have a couple of options as I see it please try these steps might help you to fix your issue.

1) Disconnect the Battery & Adapter then press & hold the power button on Notebook for 30 seconds then turn on the unit and check if the Wireless light turns on.

2) Go to Device manager then uninstall the wireless drivers from Network Adapter and restart the unit and check if the light turns on.

3) Try doing a system restore to the date where unit was working fine.

4) Please update the Bios & Wireless driver from HP website.

5) Click start in search type Recovery Manager then click on it select Yes on User access control then select I need immediate help then select Driver & application recovery select the wireless driver and install it then restart the unit.

6) If you are comfortable reseating the wireless card which will be on the back panel off your unit you could try this steps as well.

If still you have the same issue then you need to call HP Technical support and get the part replaced.

[Tis80]

Hi,

Am having the same problem on my HP 620 Notebook and dont know what to do... Trying all sort of stuff but still nothing cant change the wireless button to white it just keeps on being orange and saying bluetooth disabled and not even a word for wireless device... Please help me as i really dont know what to do... 😕

[SassuWunnu]

Mine was somehow blocked in Ubuntu (plenty of threads on that), but also under Win 7. Talking about some hardware block. Turn off, remove battery, push power-on for 20 seconds a few times, reset bios. If these do not work (worked for me once), the last resort is to open up the back and remove the battery next to the wireless module under a large sheet of plastic. I had to pry it out and put it back somehow...without removing the plastic. Anyway this works. I figure it is some kind of permanent block bit that resets when removing the button battery. Hope this helps someone still having the issue. Note that after the first method, wifi worked fine under win7, but went away on its own under win 7. And I thought this was caused by Ubuntu.

[geegee11]

please I need driver for my hp620 network adapters

[SassuWunnu]

Check here more generally: https://support.hp.com/us-en/drivers/selfservice/hp-620-notebook-pc/4158863

You will need to get the drivers on another computer and copy them over to your hp 620 laptop and install. If you have newer Windows than Win 7 than I am not sure what to do. 

[geegee11]

thnx, I appreciate

[geegee11]

thnx, really appreciate. I hope it works...