• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-12-2019 02:14 AM

HP Recommended
Product: HP15, AMD A8, Windows 10 Home (64 bit) Model: 15-f11dx
Operating System: Microsoft Windows 10 (64-bit)

Wireless has is at a crawl on my HP 15 laptop. It has Windows 10 Home (64 bit) upgraded from Windows 7. This happened with the latest Windows updates. All other computers in household are functioning fine on wireless. I then purchased a USB dongle WU600 which worked great but that is also crawling. I can connect via ethernet cable fine. Is there another Network Adapter driver I need due to my upgraded system from Windows 7 to Windows 10 Home? 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-12-2019 07:33 AM

HP Recommended

Hi:

 

Below is the link to the latest W10 wifi driver for the RTL8188EE 802.11 bgn Wi-Fi Adapter...

 

This package contains the DCHU driver installation package for the Realtek RTL8188EE, RTL8723BE, RTL8723DE, RTL8821CE, RTL8822BE andRTL8822CE wireless LAN Controller in the supported notebook and desktop models running a supported Windows 10 or Windows 10 Cloud operating system.

 

2024.0.10.103/2024.0.4.108      Aug 22, 2019

 

https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98918.exe

 

If that doesn't resolve the problem, you may want to consider backing up your files and doing a clean install of W10.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎11-12-2019 07:33 AM

HP Recommended

Hi:

 

Below is the link to the latest W10 wifi driver for the RTL8188EE 802.11 bgn Wi-Fi Adapter...

 

This package contains the DCHU driver installation package for the Realtek RTL8188EE, RTL8723BE, RTL8723DE, RTL8821CE, RTL8822BE andRTL8822CE wireless LAN Controller in the supported notebook and desktop models running a supported Windows 10 or Windows 10 Cloud operating system.

 

2024.0.10.103/2024.0.4.108      Aug 22, 2019

 

https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98918.exe

 

If that doesn't resolve the problem, you may want to consider backing up your files and doing a clean install of W10.

1 person found this reply helpful
Was this reply helpful? Yes No

‎11-12-2019 03:14 PM

HP Recommended

I uninstalled, rebooted then scanned for hardware changes which was detected, searched for the best driver for my system online and Windows found and installed Driver version: 2023.66.1104.2017 which is a rollback and my system is 16x faster now! This will give me an opportunity to backup my years of genealogy research on my computer. Thinking about that clean install which is not such a bad idea. Thank you!

Was this reply helpful? Yes No

‎11-12-2019 03:43 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.