Wireless toggle/button does not slide back on.

[PrincesaC]

Hello, 

Sometimes my computer gets kicked off the internet, even though the internet is working throughout the rest of the house and on other devices, and when i try to slide the WiFi toggle back into the "ON" position, it just keeps sliding "OFF". No matter how many times I do that it doesn't seem to want to stay on, or even if it does it slide to the on position, it will do so momentarily, and still not connect to internet. I do a restart and that sometimes fixes the problem but not always. 

I have an HP Envy x360 Convertible, 15m-ee0xxx running on Windows 11 Home, and everything is up to date. 

Any suggestions? Thanks. 

[Irfan_06]

Hi @PrincesaC,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop that has wireless connectivity issue.

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support