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HP Recommended
8CG4270MR1
Microsoft Windows 8.1 (64-bit)

Hi, my computer does not want to connect with my WiFi, it has a red dot with an X mark on the WiFi symbol. I have tried typing my network and password manually, and still doesn’t work. If I reset my computer it works for a few seconds then suddenly it disappear and it says, no network found. And the red dot appears again.

1 REPLY 1
HP Recommended

Hi

WinKey + R and type   msinfo32

msinfo32.png

 

Device Manager.

 

Hidden Devices.png

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