Wlan module error id (702) hp Pavilion dm4

[smike9340]

please help me on how to solve this issue 

[The_Fossette]

@smike9340

I reviewed your post and I understand that you are facing issues with the wireless card.

Don’t worry, I assure you I will try my best to get this sorted.

Where are you getting this error?

What happens when you try connecting to the wireless network?

Meanwhile, I recommend you perform a test on the wireless card to make sure whether it is software or a hardware issue.

Refer to the below article for detailed steps.

https://support.hp.com/in-en/document/c03467259

NOTE: Refer to the component test section.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[smike9340]

i have changed my wifi card and it is saying, wlan module not supported error code 702, your pc has halted, remove your Wi-Fi card and reboot your computer. (i have tried many Wi-Fi card but it doesn't work. Hp Pavilion DM4 model 1100sa

[The_Fossette]

@smike9340

Help me with the product number of your computer and I will share the supported wireless cards on your computer.

https://support.hp.com/us-en/document/c00372736

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe