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smike9340
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Wlan module error id (702) hp Pavilion dm4

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HP Pavilion DM4
Microsoft Windows 10 (64-bit)

please help me on how to solve this issue 

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The_Fossette
HP Support Agent
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@smike9340

 

I reviewed your post and I understand that you are facing issues with the wireless card.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Where are you getting this error?

What happens when you try connecting to the wireless network?

 

Meanwhile, I recommend you perform a test on the wireless card to make sure whether it is software or a hardware issue.

 

Refer to the below article for detailed steps.

 

https://support.hp.com/in-en/document/c03467259

 

NOTE: Refer to the component test section.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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smike9340
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i have changed my wifi card and it is saying, wlan module not supported error code 702, your pc has halted, remove your Wi-Fi card and reboot your computer. (i have tried many Wi-Fi card but it doesn't work. Hp Pavilion DM4 model 1100sa

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The_Fossette
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@smike9340

 

Help me with the product number of your computer and I will share the supported wireless cards on your computer.

 

https://support.hp.com/us-en/document/c00372736

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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