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YeseniaT8905
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Work from home VPN connectivity issues

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HP Envy Touch
Microsoft Windows 10 (64-bit)

I started working from home and I am having VPN connectivity issues, It appears that my wireless drives are not allowing the VPN to connect. How can I re-install my Wireless drives?

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Riddle_Decipher
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@YeseniaT8905 The VPN has nothing to do with the wireless adapter, if the internet works fine without the VPN the functionality of the wifi adapter cannot be questioned, If you must reinstall it, here's what you need to do:

  1. Click the Start button in the bottom left corner of the screen, and type Device Manager into the Search bar.
  2. In Device Manager, select Network adapters. Then right-click on the adapters listed on it, and select uninstall, when done either restart the device or,
  3. Click Scan for hardware changes. Then Windows will detect the missing driver for your wireless network adapter and reinstall it automatically.

If this doesn't help, please check with your ISP.

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
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