• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Envy Touch
Microsoft Windows 10 (64-bit)

I started working from home and I am having VPN connectivity issues, It appears that my wireless drives are not allowing the VPN to connect. How can I re-install my Wireless drives?

1 REPLY 1
HP Recommended

@YeseniaT8905 The VPN has nothing to do with the wireless adapter, if the internet works fine without the VPN the functionality of the wifi adapter cannot be questioned, If you must reinstall it, here's what you need to do:

  1. Click the Start button in the bottom left corner of the screen, and type Device Manager into the Search bar.
  2. In Device Manager, select Network adapters. Then right-click on the adapters listed on it, and select uninstall, when done either restart the device or,
  3. Click Scan for hardware changes. Then Windows will detect the missing driver for your wireless network adapter and reinstall it automatically.

If this doesn't help, please check with your ISP.

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.