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HP Recommended
HP Pavilion Gaming 15-dk2000
Microsoft Windows 11

It is just as stupid as what is on the title. It just keeps disconnecting on this device and none of my others, plus the side-by-side camera just freezes and stretches when resized. My suspicion is the "Network Optimizer" built into OMEN Gaming Hub (side note, I noticed an "OmenCap.exe running, the file is on driverstore), however any help would be appreciated. Since it's close to new, I probably won't do a fresh windows install anytime soon.

Details

- No non-included applications are running

- Zoom is set to high priority on the included network optimizer

- Network conditions are similar between all the devices I tested

- Intel Wi-Fi 6 AX201 160MHz with driver version 22.100.1.1

- All other applications worked perfectly fine

- I have reinstalled the application with restarts in between

I don't know if someone else has ever had a similar problem and if removing the included omen gaming hub has fixed their issue, but I probably would have tried uninstalling it by the time anyone has read this post.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It was an issue on Zoom's side with a compatibility problem with my discrete gpu and a patch has been released to address this issue

View solution in original post

1 REPLY 1
HP Recommended

It was an issue on Zoom's side with a compatibility problem with my discrete gpu and a patch has been released to address this issue

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