airpods pro won't connect to hp laptop spectre 16t x 368

[Mellymath]

My airpods pro connect and work fine with the smart tvs in the house but cannot connect or be added as a bluetooth device to the hp spectre 16t x360 and stay connected. Very frustrating!!

[A_Gayathri]

Hi @Mellymath,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

To resolve the issue with your AirPods Pro not connecting or staying connected to your HP Spectre 16t x360 laptop, follow these steps:

1. Ensure Bluetooth is On and Discoverable

1. Check Bluetooth Settings:
   • Go to Settings > Devices > Bluetooth & other devices.
   • Ensure Bluetooth is turned on.

2. Update Bluetooth Drivers

1. Update Drivers:
   • Press Windows + X and select Device Manager.
   • Expand the Bluetooth section.
   • Right-click on your Bluetooth adapter and select Update driver.
   • Choose Search automatically for updated driver software.

3. Restart Bluetooth Services

1. Restart Bluetooth Services:
   • Press Windows + R, type services.msc, and press Enter.
   • Find Bluetooth Support Service, right-click on it, and select Restart.
   • Ensure the service is set to start automatically by right-clicking, selecting Properties, and setting Startup type to Automatic.

4. Remove and Re-Pair AirPods Pro

1. Remove AirPods Pro:
   • Go to Settings > Devices > Bluetooth & other devices.
   • Find your AirPods Pro in the list and click Remove device.
2. Re-Pair AirPods Pro:
   • Put your AirPods Pro in pairing mode by holding the button on the back of the case until the light flashes white.
   • On your laptop, click Add Bluetooth or other device and select Bluetooth.
   • Choose your AirPods Pro from the list and follow the on-screen instructions.

5. Check Power Management Settings

1. Power Management Settings:
   • In Device Manager, right-click on your Bluetooth adapter and select Properties.
   • Go to the Power Management tab.
   • Uncheck Allow the computer to turn off this device to save power.

6. Troubleshoot Bluetooth

1. Bluetooth Troubleshooter:
   • Go to Settings > Update & Security > Troubleshoot.
   • Select Additional troubleshooters.
   • Find and run the Bluetooth troubleshooter.

7. Update Windows

1. Windows Update:
   • Go to Settings > Update & Security > Windows Update.
   • Check for updates and install any available updates.

8. Reset Network Settings (if necessary)

1. Network Reset:
   • Go to Settings > Network & Internet > Status.
   • Scroll down and click on Network reset.
   • Follow the instructions to reset your network settings.

9. Check for Interference

• Ensure there are no other Bluetooth devices or sources of interference nearby that might be causing connectivity issues.

Refer to this document: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f0000 User manual 

How to Troubleshoot Wireless Network Connection Problems in Windows 11 | HP Support 
 

I hope this helps. 

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Take care and have a good day.

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