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HP Recommended
HP 15t
Microsoft Windows 10 (64-bit)

HP tech support told me that I should not have installed Bitdefender antivirus appl  while he was troubleshooting my notebook known issue of logging in screen blank, cap three long blink with two short blinks....

I see HP store has only McAfee, though McAfee can have a business deal with HP.  

Which antivirus/security protection can I install to my HP notebook?

yes I know windows 10 comes with Window Defender, since Windows Defender has cons, I like to hear opinions?

2 REPLIES 2
HP Recommended

Hi

I use these....
https://download.cnet.com/Bitdefender-Antivirus-Free/3000-2239_4-75902507.html
https://download.cnet.com/Malwarebytes/3000-8022_4-10804572.html
https://support.kaspersky.com/viruses/krd18
https://usa.kaspersky.com/downloads/tdsskiller

 

As to those blinking codes...

Beep2015.png

 

3-2 suggests a BIOS and/or RAM problem.

 

"HP tech support" which I hope was a Lo-Cost/No-Cost opinion, preferably FOC.

 

RAM for your PC.  Either get a scan done by Crucial or Kingston or look at HP's info.

 

Since HP 15t gives 

Matching products for United Kingdom (133)

 

so the SKU: or Product number please.

 

Plonk it in here -- http://partsurfer.hp.com/search.aspx

and it may very well list what it was built with.

 

ELSE plonk it in here - https://support.hp.com/gb-en  -  for the Manuals etc.

 

HP Recommended

but the HP technical support who opened a case for my notebook and HP fixed the cap lock blinking 3 long and 2 short, login issues, says don't install Bitdefender for HP computers.

so Kaspersky is better than norton or Mcafee?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.