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- HP Community
- Notebooks
- Notebook Wireless and Networking
- antivirus malware

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04-09-2020 09:49 AM
HP tech support told me that I should not have installed Bitdefender antivirus appl while he was troubleshooting my notebook known issue of logging in screen blank, cap three long blink with two short blinks....
I see HP store has only McAfee, though McAfee can have a business deal with HP.
Which antivirus/security protection can I install to my HP notebook?
yes I know windows 10 comes with Window Defender, since Windows Defender has cons, I like to hear opinions?
04-09-2020 10:33 AM
Hi
I use these....
https://download.cnet.com/Bitdefender-Antivirus-Free/3000-2239_4-75902507.html
https://download.cnet.com/Malwarebytes/3000-8022_4-10804572.html
https://support.kaspersky.com/viruses/krd18
https://usa.kaspersky.com/downloads/tdsskiller
As to those blinking codes...

3-2 suggests a BIOS and/or RAM problem.
"HP tech support" which I hope was a Lo-Cost/No-Cost opinion, preferably FOC.
RAM for your PC. Either get a scan done by Crucial or Kingston or look at HP's info.
Since HP 15t gives
Matching products for United Kingdom (133)
so the SKU: or Product number please.
Plonk it in here -- http://partsurfer.hp.com/search.aspx
and it may very well list what it was built with.
ELSE plonk it in here - https://support.hp.com/gb-en - for the Manuals etc.
04-09-2020 12:11 PM
but the HP technical support who opened a case for my notebook and HP fixed the cap lock blinking 3 long and 2 short, login issues, says don't install Bitdefender for HP computers.
so Kaspersky is better than norton or Mcafee?