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HP Recommended
Microsoft Windows 8.1 (64-bit)
Ive had my laptop for almost an year but almost a week ago when i turned on my laptop it asked me to insert a sim card? Its not even giving the option of WIFI. I cant connect to wifi wirelessly i can if i insert the wire. Please help i need to get my work done
5 REPLIES 5
HP Recommended

Hi

 

Make, Model and OS please.

 

This suggests that you have WWAN adapter.  While this is stating the obvious the WLAN adapter has a problem.

 

The PC has defaulted to WWan from WLan.

 

So a list of what is installed may help.

 

Getmac All.png

 

Can you copy and paste any relevant output please.

 

 

HP Recommended
Im sorry km not that big of a computer person

I do get that somethjngs wrong with the Wlan but i dont get the yellow page thing
It would be great if you could help me in more details
HP Recommended
Hi

Wireless WIDE area network,

Wireless LOCAL area network.

To connect to your ISP router would need Wlan.

The yellow box is a command line interface.

Without your Make, Model and OS it is difficult to target help.
HP Recommended
Heyy the model of my laptop is “revolve 810” and its of hp offcourse
HP Recommended

I found the commans prompt  🙂3D7387D3-D2DF-40E0-8B55-A4FA3B924156.jpeg

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