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- HP Community
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- athw10x.sys BSOD Error

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12-07-2023 01:05 AM
Hello HP Support Community,
I hope this message finds you well. I'm reaching out to the community as I've been experiencing persistent Blue Screen of Death (BSOD) errors on my HP 15-g006nv laptop, specifically related to the Qualcomm Atheros QCA9565 WiFi Adapter. The issue started around the Windows 10 build 19041 update, and despite my best efforts, I haven't been able to resolve it.
Laptop Model: HP 15-g006nv
WiFi Adapter: Qualcomm Atheros QCA9565
Network PCIe: Qualcomm Atheros QCWB335
The error code is 0x133, and the dump files can be found at the following links:
https://drive.google.com/drive/folders/1fWpBkS6cJ4HYTqhxF0svZagl9JJoKr-j
Here are some key details from the dump files:
- Bugcheck Code: 0x133
- Failure Bucket: 0x133_ISR_athw10x!unknown_function
- OS Version: Windows 10, Version 19041.1
I've tried various driver versions for the Qualcomm Atheros QCA9565 WiFi Adapter and the QCWB335 PCIe, but the issue persists. The problem seems to be related to the athw10x.sys file.
I kindly request your assistance in analyzing the dump files and providing guidance on how to resolve this issue. I'm very disappointed that the problem has persisted despite my efforts to troubleshoot.
Any insights, suggestions, or solutions from the community or HP support would be greatly appreciated. If additional information is needed, please let me know.
Thank you in advance for your time and assistance.