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‎09-23-2023 11:37 AM

HP Recommended
Product: HP Notebook - 17-by0053od
Operating System: Microsoft Windows 10 (64-bit)

Base system device and network controller missing need to find download on HP website for HP Notebook - 17-by0053od

Category:
1 REPLY 1

‎09-23-2023 12:39 PM

HP Recommended

Hi:

 

You need this driver for the network controller, although W10 should have automatically installed the driver for the model Wi-Fi adapter your notebook came with.

 

Realtek RTL8xxx Wireless LAN Drivers

 

https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105752.exe

 

There are a few devices that Windows names as a base system device when the driver is missing, so I cannot post the driver without additional information on your part.

 

Please post the hardware ID for the base system device so I can figure out what driver it needs.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

 

 

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