bluetooth code 43

[fadi_123]

good day sir,

Windows has stopped this device because it has reported problems. (Code 43)

Generic Bluetooth Adapter.

please help.

kind regardes ,

fadi

[Paul_Tikkanen · Accepted solution]

Hi:

What model wifi adapter does your notebook have?

If you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

The bluetooth radio is part of the wifi adapter, and it should named as the same model as the wifi adapter, not as a generic bluetooth adapter.

So at a minimum, you have to install the correct bluetooth driver.

[fadi_123]

Thank you so much .. I just downloaded the Bluetooth drive from hp website and its work .

[Paul_Tikkanen]

You're very welcome.