bluetooth connection

[kamrul41]

hellow,
i'm using folio 9470m , a bit older for 2021
facing problems on bluetooth connection. my device are not give me any options for bluetooth , i have tried many drivers but cant activate it;

curently running windows 10 - 64 bit
can any one guide me how to activate bluetooth;

welcome

[Paul_Tikkanen]

Hi:

Not all Elitebook Folio 9470m notebooks came with built in Bluetooth.

Go into the BIOS and see if there is a Bluetooth adapter present and enabled.

If there is, your notebook must have once had Windows 7 installed and was upgraded to W10 with the Bluetooth turned off in the HP connection manager software.

The problem is that the HP connection manager software is not supported in W10 so you can't use it to turn on the Bluetooth.

Here is a way you can turn on the Bluetooth...

Download Ubuntu from the link below.

Download Ubuntu Desktop | Download | Ubuntu

Make a bootable Ubuntu installer.   Here is a tutorial for how to do that.

Create a bootable USB stick on Windows | Ubuntu

Boot from the Ubuntu installer and select the option to 'Try Ubuntu without installing.'

Turn on the Bluetooth in Ubuntu.

Shut down the PC. remove the Ubuntu installer, turn the PC on and when you get back into Windows, the Bluetooth should be present and working.

[kamrul41]

tried  all of your insrtuction 
but results same
no bluetooth found
any other suggesion, plese

[kamrul41]

no bluetooth on ubuntu

[Paul_Tikkanen]

Is there a Bluetooth device showing up in any of the BIOS settings?

If not, then your notebook did not come with built in Bluetooth.

Unfortunately, I don't have any other suggestions for you to try.