cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
kamrul41
New member
3 2 0 0
Message 1 of 5
208
Flag Post

bluetooth connection

HP Recommended
elitebook folio 9470m
Microsoft Windows 10 (64-bit)

hellow,
i'm using folio 9470m , a bit older for 2021
facing problems on bluetooth connection. my device are not give me any options for bluetooth , i have tried many drivers but cant activate it;

curently running windows 10 - 64 bit
can any one guide me how to activate bluetooth;

welcome

4 REPLIES 4
Paul_Tikkanen
Level 21
Level 21
138,059 92,721 21,309 28,636
Message 2 of 5
Flag Post
HP Recommended

Hi:

 

Not all Elitebook Folio 9470m notebooks came with built in Bluetooth.

 

Go into the BIOS and see if there is a Bluetooth adapter present and enabled.

 

If there is, your notebook must have once had Windows 7 installed and was upgraded to W10 with the Bluetooth turned off in the HP connection manager software.

 

The problem is that the HP connection manager software is not supported in W10 so you can't use it to turn on the Bluetooth.

 

Here is a way you can turn on the Bluetooth...

 

Download Ubuntu from the link below.

 

Download Ubuntu Desktop | Download | Ubuntu

 

Make a bootable Ubuntu installer.   Here is a tutorial for how to do that.

 

Create a bootable USB stick on Windows | Ubuntu

 

Boot from the Ubuntu installer and select the option to 'Try Ubuntu without installing.'

 

Turn on the Bluetooth in Ubuntu.

 

Shut down the PC. remove the Ubuntu installer, turn the PC on and when you get back into Windows, the Bluetooth should be present and working.

Was this reply helpful? Yes No
kamrul41
Author
New member
3 2 0 0
Message 3 of 5
Flag Post
HP Recommended

IMG_20210131_181818[1].jpg

tried  all of your insrtuction 
but results same
no bluetooth found
any other suggesion, plese

Was this reply helpful? Yes No
kamrul41
Author
New member
3 2 0 0
Message 4 of 5
Flag Post
HP Recommended

no bluetooth on ubuntu

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
138,059 92,721 21,309 28,636
Message 5 of 5
Flag Post
HP Recommended

Is there a Bluetooth device showing up in any of the BIOS settings?

 

If not, then your notebook did not come with built in Bluetooth.

 

Unfortunately, I don't have any other suggestions for you to try.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation