On a laptop with a realtek adapter, Wi-Fi works without problems, and bluetooth does not work.It is not in the device manager. Installing drivers, updating the BIOS does not help.Reinstalling windows also did not solve the problem.What else can be done to fix the problem?
HPSA will automatically search for all the latest drivers for your Notebook
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
Click Check for updates and messages to scan for new updates.
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
If the issue persists I suggest you contact HP Support for Service Options since you already reinstalled the OS
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
Thank you and have a wonderful day 😊
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