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Akksshh
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Message 1 of 2
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bluetooth not installed problem

HP Recommended
Notebook 15q-bu003TU

i buy HP (15q-bu003tu) Notebook, when i buy this notebook that time my bluetooth was properly working on builtin Windows-10, But after that i uninstalled Windows-10 and installed WIndows-7 (64 bit) in my System. After installing WIndows-7 (64 bit) Bluetooth doesn't shows in system... i install many drivers for this Bluetooth driver like Realtek RTL8723BE and sp-76055 but  i m not finding Bluetooth Device in System, apart from this i install bluetooth drivers from intel site, but the same happens. I did not find bluetooth... After that i installed Realtek Bluetooth Driver it Shows **(Realtek bluetooth driver is not install in your system) Please Help Me guys.

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Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

You were lucky it was the Bluetooth that didn't work, and not the wifi.  Usually the wifi doesn't work.

 

The only way to get the BT to work on W7, will be to take the notebook apart, remove the wifi card and mask a couple of the wifi card's contacts.

 

See Markk1979's post at the link below for the contacts to mask.

 

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/wireless-button-radio-driver/m-p/6821...

 

Below is the link to the service manual...

 

http://h10032.www1.hp.com/ctg/Manual/c05493257

 

It would be a whole lot easier to just reinstall W10 and get used to it, IMHO.

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