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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎11-10-2019 03:30 AM

HP Recommended
Product: hp15-bs060wm
Operating System: Microsoft Windows 10 (64-bit)

Please i have hp15-bs060wm and my bluetooth has vanish from my lap without my knowledge. I have tried installing it again but still cant be found.Have done a clean installation and install every drivers from the internet but the bluetooth is not still showing .

1 REPLY 1

‎11-10-2019 11:21 AM

HP Recommended

@NANAYAW00 

 

Your machine uses Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + Bluetooth 4.2 combination WLAN module part # 863934-855. Did you install the right Bluetooth driver ? Please download the following file and install again

 

              https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87911.exe

 

Regards.

BH
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