bluetooth not working

[ANKUSHLANGEH]

i tried many drivers for bluetooth . but my bluetooth is not working nor showing any icon on my task bar

how can i play songs via bluetooth like in my sound bar or my bluetooh headphones 

please suuport me in this issue sir..

i shall be thankful to u

[ub6424 · Accepted solution]

Hello @ANKUSHLANGEH 

Please tell me the full product name and product number (p/n) of your notebook.

Please report your results.

best regards

---

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make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

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Thank you very much 

[ANKUSHLANGEH]

HP 15-d017TU

[ub6424]

Hello @ANKUSHLANGEH 

Namaskar !

Your notebook has 

Wireless Connectivity

Bluetooth 4.0 combo 802.11b/g/n (1x1)

See Specification:

https://support.hp.com/ca-en/document/c04050082

(1) So you will have to install the wifi drivers

Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Drivers

2023.15.701.2015 Rev.A

32.5 MB

Aug 18, 2015

Download

and

HP Wireless Button Driver

1.1.5.1 Rev.A

4.7 MB

Jul 15, 2015

Download

(2) If you not other drivers go here:

https://support.hp.com/us-en/drivers/selfservice/hp-15-d017tu-notebook-pc/6529963/model/6622261

Please report your results.

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

[ANKUSHLANGEH]

suggest me some driver for bluetooth 

this is not working sir...

thanx for your support

[ub6424]

Hello @ANKUSHLANGEH 

Everything you have done is right.

So next step: Watch the following very useful youtube video and follow step by step:

It solves Wifi and Bluetooth problems.

https://www.youtube.com/watch?v=GJeQCpHS_p0&ab_channel=TechFixIT

( Pause the video and take your time, take it slow )

You should watch the video on another computer so that you can perform the steps on your notebook without interference, because of course you have to reboot several times, etc.

Please report your results.

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much