• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-26-2023 01:57 AM

HP Recommended
Product: hp pavillion G6-2309TU
Operating System: Microsoft Windows 10 (64-bit)

i had Upgraded my HP pavillion laptop G6-2309TU from windows 8 to windows 10. After which everything is working fine but Bluetooth is not showing 

Category:
1 person had the same question
1 REPLY 1

‎09-26-2023 07:21 AM

HP Recommended

Hi:

 

The parts list for your notebook indicates that it comes with a Ralink RT3290LE 802.11b/g/n 1x1 Wi-Fi and Bluetooth 4.0 combination adapter.

 

HP PartSurfer

 

That is a very common problem with that model Wi-Fi adapter and the newer builds of W10.

 

Unfortunately, there is no fix other than to go back to W8.1 or purchase a USB Bluetooth adapter.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.