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‎03-18-2024 11:28 PM

HP Recommended
Product: hp probook

my blutooth is not working. device manager shows 3 drivers i have Qualcomm Atheros AR3012 Bluetooth 4.0 Adapter

i think updating it can fix the issue please help\

 

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1 REPLY 1

‎03-19-2024 07:23 AM

HP Recommended

If you are running W10 on the notebook, this is the only W10 driver available for that model BT adapter:

 

Qualcomm Atheros QCA9000 Series Bluetooth 4.0+HS Driver 

 

10.0.1.0

 

https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72163.exe

 

OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64

LANGUAGE(S): Global

DEVICES SUPPORTED:
Atheros AR3011 Bluetooth 3.0 + HS Adapter
Qualcomm Atheros AR3012 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros AR9462 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 Adapter

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