• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-20-2018 05:40 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

hi team ,

i have problem with my bluetooth it automatically disabled when i start my laptop , in device manager it shows disable after every start ,please provide me solution or software by this i reinstall it software version qualcomm atheros QCA9565 bluetooth 4.0 + HS adaptor.

 

 

regards

1 person had the same question
2 REPLIES 2

‎08-20-2018 06:47 AM

HP Recommended

Hi:

 

The only suggestion I can offer if you have not done so already, would be to install the W10 Qualcomm Atheros QCA9000 Series Bluetooth 4.0+HS Driver, and see if that resolves the issue.

 

VERSION: 10.0.1.0

 

ftp://ftp.hp.com/pub/softpaq/sp72001-72500/sp72163.exe

Was this reply helpful? Yes No

‎08-23-2018 08:36 AM

HP Recommended
Not working problem not solved and icon removed from device manager
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.