bluetooth usb controoller has a driver problem Reinstall the drivers for this device. (Code 18)

[samurai789]

iam trying to install atheros bluettoth driver but it is showing error 18 Reinstall and repeatedly   encountering same problem 

here is the id for the generic bluetooth adapter

USB\VID_0CF3&PID_311D&REV_0001

USB\VID_0CF3&PID_311D

[Paul_Tikkanen]

Hi:

See it this newer version of the driver works...

https://ftp.hp.com/pub/softpaq/sp59001-59500/sp59151.exe

TITLE:

Qualcomm Atheros Bluetooth Driver for Microsoft Windows

VERSION:

1.00 REV: A

DESCRIPTION:

This package contains the driver installation package for the Qualcomm Atheros bluetooth in the supported notebook models running supported operating systems.

---

PURPOSE:

Routine

SoftPaq NUMBER:

sp59151

SUPERSEDES:

None

EFFECTIVE DATE:

October 04, 2012

CATEGORY:

Driver - Network

SSM SUPPORTED:

YES

PRODUCT TYPE(S):

Notebooks

DEVICES SUPPORTED:

Qualcomm Atheros AR3012 Bluetooth 4.0 + HS Adapter Qualcomm Atheros AR3012 Bluetooth 4.0 + HS Adapter Qualcomm Atheros AR9462 Bluetooth 4.0 + HS Adapter Qualcomm Atheros QCA9565 Bluetooth 4.0 + HS Adapter Atheros AR3011 Bluetooth 3.0 + HS Adapter

OPERATING SYSTEM(S):

Microsoft Windows 7 Enterprise 32 Edition Microsoft Windows 7 Enterprise 64 Edition Microsoft Windows 7 Home Basic 32 Edition Microsoft Windows 7 Home Basic 64 Edition Microsoft Windows 7 Home Premium 32 Edition Microsoft Windows 7 Home Premium 64 Edition Microsoft Windows 7 Professional 32 Edition Microsoft Windows 7 Professional 64 Edition Microsoft Windows 7 Starter 32 Edition Microsoft Windows 7 Ultimate 32 Edition Microsoft Windows 7 Ultimate 64 Edition Microsoft Windows 8 32 Edition Microsoft Windows 8 64 Edition Microsoft Windows 8 Chinese Market 32 Edition Microsoft Windows 8 Chinese Market 64 Edition Microsoft Windows 8 Emerging Markets 32 Edition Microsoft Windows 8 Emerging Markets 64 Edition Microsoft Windows 8 Enterprise 32 Edition Microsoft Windows 8 Enterprise 64 Edition Microsoft Windows 8 Multi-Language 32 Edition Microsoft Windows 8 Multi-Language 64 Edition Microsoft Windows 8 Professional 32 Edition Microsoft Windows 8 Professional 64 Edition Microsoft Windows XP Home Edition Microsoft Windows XP Media Center Edition Microsoft Windows XP Professional Microsoft Windows XP Professional x64 Edition Microsoft Windows XP Tablet PC Edition

[samurai789]

thank you sir i will check if it works 

[Paul_Tikkanen]

You're very welcome.

[samurai789]

sir problem is not solved again the error has came
and iam elaborating the problem :

-->This device is not configured correctly. (Code 1)

---Access is denied.

---->location information:
Port_#0003.Hub_#0003
--->Hardware ids:
USB\VID_0CF3&PID_311D&REV_0001
USB\VID_0CF3&PID_311D

---->install error:
access denied
error code : 00000005

---->compatible ids:
USB\Class_E0&SubClass_01&Prot_01
USB\Class_E0&SubClass_01
USB\Class_E0

----->Device instance path:
USB\VID_0CF3&PID_311D\ALASKA_DAY_2006

--->problem code:
00000001

-->parent :
USB\VID_8087&PID_0024\5&118ca94c&0&1

--->container id:
{00000000-0000-0000-ffff-ffffffffffff}

--->install inf:
C:\Windows\INF\bth.inf

---->matching device id:
usb\class_e0&subclass_01&prot_01

[Paul_Tikkanen]

Sorry that didn't work.

The only suggestion I can offer, other than reinstalling W7 would be to see if the steps outlined at the link below work for you.

This Device Is Not Configured Correctly. (Code 1): Fixed (minitool.com)