bluetooth

[User5891470]

bluetooth is not working

[Paul_Tikkanen]

Hi:

According to the parts list for your notebook, it comes with a Realtek RTL8188EE Wi-Fi adapter.

That model Wi-Fi adapter is not a combination Wi-Fi/Bluetooth adapter.

RTL8188EE - REALTEK

That is why your notebook has no Bluetooth.

If you are interested, you can upgrade the RTL8188EE Wi-Fi card with this model which is both dual band AC with Bluetooth:

Realtek RTL8821CE 802.11 ac 1x1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

The card has a maximum throughput of 433 MBPS on the 5.0 GHz Wi-Fi band with an AC router and an excellent signal.

You can find this model on eBay, or Ali Express. 

I see some Intel 3165 cards listed on the eBay listings, so don't buy those.

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

RTL8821CE - Buy RTL8821CE with free shipping on AliExpress

On the Ali Express listings, make sure the card has the HP Part # of 915620-001.

Below is the link to the service manual, where you can find the Wi-Fi card removal and replacement procedure.

HP Notebook PC (AMD) * Models: 14-an0XX * Models: 14-as0XX * Models: 14-au0XX * Models: 14z-an000HP ...