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HP Recommended
HP Pavilion TouchSmart 15-n021tu Notebook PC (ENERGY STAR)
Microsoft Windows 10 (32-bit)

i am not able to update ralink bluethooth  adapter

1 REPLY 1
HP Recommended

The Ralink BT adapter is not supported in the newer builds of W10.

 

You can either use a USB BT adapter or replace the Ralink Wi-Fi card with this dual band model that has Bluetooth and works on W10:

 

Broadcom BCM4352 802.11ac 2x2 Wi-Fi + Bluetooth 4.0 combo   HP part # 724935-001

 

Below is the link to the service manual:

 

c04439615.pdf

 

 

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