Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
portfolio m 9480
Microsoft Windows 10 (64-bit)

When i turn on mobile hotspot for sharing internet on mobile then just connecting but suddenly disconnected  image.png

1 REPLY 1
HP Recommended

HI@WaqarAnwar,

 

Welcome to the HP Support Community!

 

I understand you have issues connecting to a hotspot from your phone to PC.

 

Don't worry I will try to help you out.

 

Did you make any software or hardware changes on your PC?

 

As you mentioned you have issues connecting to a hotspot from your phone to PC.

 

Please try few steps mentioned below.

1. Go to control panel.

2. Go to network and the internet.

3. Go to network connections.

4. In related settings, go to "Change adapter options"

5. Right click on "wireless network connection" and go to properties.

6. Click "Configure and then Advance

7. In properties, "802.11n Preamble", selected, select value "mixed mode" And click ok and click done

 

If the above-mentioned steps do not work try the steps below.

 

1-go to settings.

2-click wifi and the internet.

3-click manage wifi settings

4-click the network or the hotspot you used to connect to the internet using windows 7 or 8.

5-click forget to remove it from the wifi list.

6-click to scan wifi.

7-select the same hotspot.

8-enter hotspot security key

 

Change encryption type from TKIP to AES (Right-click on the network connection to mobile hotspot>Properties>Security tab. The Security type is set to WPA2-Personal.

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Hope this answers your query!

Have a great day! :slightly_smiling_face:

 

 

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.