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- HP Community
- Notebooks
- Notebook Wireless and Networking
- can't turn on mobile hotspot on laptop

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10-26-2021 01:03 PM
HI@WaqarAnwar,
Welcome to the HP Support Community!
I understand you have issues connecting to a hotspot from your phone to PC.
Don't worry I will try to help you out.
Did you make any software or hardware changes on your PC?
As you mentioned you have issues connecting to a hotspot from your phone to PC.
Please try few steps mentioned below.
1. Go to control panel.
2. Go to network and the internet.
3. Go to network connections.
4. In related settings, go to "Change adapter options"
5. Right click on "wireless network connection" and go to properties.
6. Click "Configure and then Advance
7. In properties, "802.11n Preamble", selected, select value "mixed mode" And click ok and click done
If the above-mentioned steps do not work try the steps below.
1-go to settings.
2-click wifi and the internet.
3-click manage wifi settings
4-click the network or the hotspot you used to connect to the internet using windows 7 or 8.
5-click forget to remove it from the wifi list.
6-click to scan wifi.
7-select the same hotspot.
8-enter hotspot security key
Change encryption type from TKIP to AES (Right-click on the network connection to mobile hotspot>Properties>Security tab. The Security type is set to WPA2-Personal.
If the solution provided worked for you, please mark accepted solution for this post.
Hope this answers your query!
Have a great day!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.