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cannot connect to my Wifi network

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no clue
Microsoft Windows 10 in S Mode

all the sudden I woke up one day and my laptop can’t connect to the wifi it has always used. turned on/off. restarted/ unplugged modem/router. can’t find serial name, can’t find anyone to call and talk to. I use this device for work so I am super frustrated. not terribly tech savvy so... 

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Well, no clue - me too. Please read the following topic first





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