-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- cannot connect to network

Create an account on the HP Community to personalize your profile and ask a question
05-17-2024 04:47 PM
hi so i just got the hp pavillion x360 convertable and i ran into a random issue where my wifi would not connect to my 5ghz but rather it can connect to my 2.5 ghz the problem is that i dont like the 2.5 ghz as it is very slow i have reseted my laptop updated the drivers and whatnot but still cant figure out whats wrong with it if anyone of u can help me that would be great
( i cant switch of my wifi as i have active family members using it ) the problem isnt with my wifi as it connected fine with my other laptop which has the qualcomm wifi chipset
05-17-2024 09:26 PM
There are thousands of hp pavillion x360 models/products around ? What is yours ? Looks like your machine ONLY supports 2.4GHz (not 2.5GHz) networks.
Depending on what is your machine, you may be able to replace existing wifi adapter to get a better one.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.