cannot get my HP printer to work

[tinlizzy1855]

HP printer connected to my dell laptop but wont print

[Nal_NR]

Hi @tinlizzy1855,

Welcome to the HP Support Community. 

I'd like to help!

Perform the following tasks in the order given. Try using the printer after each task to see if the issue is resolved.

Make sure the printer is ready to print

The printer should be on and in a ready state, and display no errors or blinking lights.

Press the Power button to turn the printer on or wake it from sleep mode.

Make sure no error messages or blinking lights display on the printer control panel. Resolve any errors before you use the printer.

Restart the printer and the computer or mobile device to clear possible error conditions.

If Wi-Fi is slow or intermittent, restart the router by disconnecting the power cord, waiting 15 seconds, and then reconnecting the cord.

NOTE:

Restarting the router temporarily disconnects all devices from the network and the internet.

You may also refer to this document.

Also, update the firmware

Hope this helps! Keep me posted for further assistance.
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