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HP Recommended
HP EliteBook 830 G6 Notebook PC

hi,

I have elitebook 830 g6 and i have installed sim card. but i am  unable to use cellular connection because i have no drivers for the functioning of this feature. i have tried to download and install drivers for cellular network but i can't figure out these drivers even on the hp website. kindly let me know the procedure for downloading these drivers.

contact : [Personal Information Removed]

1 REPLY 1
HP Recommended

Hi:

 

Please see this related discussion. 

 

I would bet my bottom dollar that your notebook is missing the required WWAN adapter needed to connect to the cellular network.

 

Solved: Re: I have a SIM card in laptop, but There Is no mention of ... - HP Support Community - 870...

 

Here is the applicable service manual for your notebook and the list of supported WWAN adapters.

 

Maintenance and Service Guide HP EliteBook 830 G6 Notebook PC

 

Intel XMM 7360 LTE-Advanced (CAT 9)            L15398-002
Intel XMM 7560 LTE-Advanced Pro (CAT 16)  L27188-002
Intel XMM 7262 LTE-Advanced (CAT 6)            L35286-002

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