I have a Hp stream 8 laptop and when I take the charger off it shuts down, a few weeks ago I took it to my local laptop service shop and they said there is a problem with the charger so we bought one and it’s still doing the same thing hope this helped understand the issue
You machine is not in front of me. I've got no idea why they told you to buy new charger. They should say to you buy new battery. Can you run a battery test now ? May be you can't because the battery does not hold charge.
BH *** **Click the KUDOS thumb up on the left to say 'Thanks'** Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".