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HP Recommended
HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)
Microsoft Windows 11

I have netgear router I am having all kinds of issues keeps stating that there is a configuring problem , they said to ask HP if there is something I can download to help with the problem.............

1 REPLY 1
HP Recommended

Hello @Diann65 

Sorry to hear that you are having problems ... I would like to help you.

 

Temporarily connect your notebook to internet router via LAN cable to be able to download the drivers for your notebook.

 

(1) Can other devices ( like smartphone, tablet ) connect to the wireless router ?

(2) Install/Update wireless driver ( ignore error messages, one driver will install )

Intel WLAN Driver

22.120.0.3 Rev.A32.3 MBMar 6, 2022Download

or 

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.199 Rev.S25.1 MBMar 11, 2022Download

 

(3) Reboot and test wirless connection again ...

(4) Please report your results

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.