driver irql_less_or_not_equal,Blue Screen restart when connect WiFi

[kulasekara]

Dear Sir/Madam

My HP Pavilion 15 Notebook,(product no G4W76PA#UUF )PC is re starting when i' m  connect to the wifi.The error message is driver irql_less_or_not_equal.I did not install any new drivers to my PC as well.Please find me a solution for this matter.

Thank You

[Chimney_83]

Hi @kulasekara,

Thanks for reaching out to us on HP Forums, 

I see you are loosing wireless connection on your computer. I will be glad to help. 

Have you tried to connect to a different network? Is it the same with other networks as well?

Recommend you to install the driver available at this link. If you get a message to override the existing driver, please do so. 

Restart the computer and check for stability. 

This should resolve the issue. 

Keep me posted. 

Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.

[kulasekara]

Dear sir /madam

First of all  i  would like to thank you ,for looking into my matter.

This error occur only when I'm connected to the wifi at my university, not at home or any other wifi network.

I will try to reinstall the driver you have given and continue you updated.

best regards,

[MKazi · Accepted solution]

@kulasekara

You are welcome. I appreciate you taking your valuable time to troubleshoot. 🙂

Feel free to get in touch with us anytime. Cheers! 🙂