driver not found

[dobby08]

Hii,my laptop is HP pavilion notebook 15 series. my wifi not shows available devices ,i have proper driver for my network adapter but there is a driver called "BT" which is not available in hp support as well as in any websites in google . In forum ,some says this BT driver is the reason to show the available devices.

Also i don't have a driver for my Bluetooth Controller either.

Hardware ID of BT device :

USB\VID_0E8D&PID_763E&REV_0100&MI_02
USB\VID_0E8D&PID_763E&MI_02

Hardware ID for Bluetooth Controller:

PCI\VEN_FF42&DEV_8650&SUBSYS_00000000&REV_00
PCI\VEN_FF42&DEV_8650&SUBSYS_00000000
PCI\VEN_FF42&DEV_8650&REV_00
PCI\VEN_FF42&DEV_8650
PCI\VEN_FF42&DEV_8650&CC_0D1100
PCI\VEN_FF42&DEV_8650&CC_0D11

I already checked HP support side with using my product ID.

could anyone say solution for my problem?

[Paul_Tikkanen]

Hi:

You need this driver for the Bluetooth...

This package contains the driver installation package for the Mediatek (Ralink) wireless LAN Controller in the supported notebook models running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe

WiFi...What does it show under the Network Adapters device manager category?

Your screenshot does not show any other problems with drivers.