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HP Recommended
pavilion 14-ab114TU
Microsoft Windows 10 (64-bit)

HELP ME! 

my lap is pavilion 14-ab114TU , in using window 10 64 bit. I have a problem that the wireless is very weak although it's  near the modem. I try to get more driver but it n't working properly. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@qtpppp

 

Your machine has Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi and BluteTooth 4.0 M.2 combination WLAN adapter. Please try to download and install the following drivers for Windows 10

 

(a) WiFi:

      http://ftp.hp.com/pub/softpaq/sp75001-75500/sp75249.exe

 

(b) Bluetooth:

     http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74988.exe

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@qtpppp

 

Your machine has Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi and BluteTooth 4.0 M.2 combination WLAN adapter. Please try to download and install the following drivers for Windows 10

 

(a) WiFi:

      http://ftp.hp.com/pub/softpaq/sp75001-75500/sp75249.exe

 

(b) Bluetooth:

     http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74988.exe

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you so much! I got this drive then i run it. so my problem is resolved.  

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